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How to Turn Awkward Silences into Business-Building Conversations

  -- No-fuss conversation techniques that build relationships & help distinguish you as a professional --

In spite of all the new technologies that connect us virtually, there’s a growing need to learn how to connect with people in a way that makes them feel valued, understood, and heard.  Using practical, easy-to-implement techniques, we can redirect the trend to generate the likeability and trust needed to build our businesses and advance our careers.

During this presentation, participants will learn how to transform their communications vehicles into powerful tools that gain and retain clients and advance careers.  They will leave equipped with concrete, easy-to-implement techniques they can start using immediately. 

Presentation topics include:

  • Verbal techniques that make others feel they have your undivided attention
  • Straightforward strategy for making small talk
  • Body language: gestures that power-up (or undermine) messages
  • Networking: how to make an event less awkward and more profitable investment of time
  • How to navigate through conversation conundrums such as responding to unsolicited criticism and dealing with a nonstop talker
  • Email/texting conventions that make others feel you have their interest at heart (and practices that turn them off)

 

Agenda
Registration/Networking - 7:30 a.m.
Program - 8:00 to 9:00 a.m.

Cost
This event is being offered as a free education session.

Location
McLane Middleton
300 TradeCenter, Suite 7600
Woburn, MA 01801

About the Presenter


Janet Parnes, Social Conversation and Etiquette Expert

Social conversation & etiquette consultant Janet Parnes equips her professional clients with skills that make others feel valued, understood, and heard. These subtle “soft skills” are critical in generating the likeability and trust needed to build business and advance careers. Janet has presented to organizations that include Simpson Gumpertz & Heger Inc., UConn School of Law, Northeastern University’s D'Amore-McKim School of Business, and the John F. Kennedy Presidential Library & Museum.

Also a professional storyteller, Janet spices her workshops with tales of etiquette-related mishaps, misspeaks, and missteps, some of them her own!

Integrity and trust

At McLane Middleton we establish and maintain long-standing relationships with our clients to help us better achieve their unique goals over time. This approach to building trust requires that our esteemed lawyers and professionals use their broad, in-depth knowledge and work together with integrity to ascertain sound resolutions to legal matters for their clients.

Strength in numbers

McLane Middleton is made up of more than 105 attorneys who represent a broad range of clients throughout the region, delivering customized solutions. As a firm we are recognized as having the highest legal ability rating. The firm is rated Preeminent by Martindale Hubbell and is recognized as one of the nation's leading law firms in Chambers USA. Our attorneys are distinguished leaders in their respective practice areas.

Meet Our People

Commitment and collaboration

McLane Middleton's versatile group of attorneys and paralegals become trusted authorities on each case through collaboration. We work with our clients to learn their individual needs first and foremost and, together, we develop comprehensive solutions to their specific legal matters. This approach helps us exceed our clients' expectations efficiently and effectively, client by client, case by case.

Practice Areas

A history of excellence

McLane Middleton was established in 1919 in New Hampshire, and has five offices across two states. However, deep historical roots don't allow you to become innate. Our firm is organized, technological, and knowledgeable. Our history means we are recognized. But our reputation is built on the highest quality of service and experience in very specific areas of law.

The Firm

Intelligence paired with action

Our team continuously seeks opportunities to enhance their professional development and put key learnings to action. The pursuit of further insight guides us to volunteer service opportunities, speaking engagements, and teaching roles. Our lawyers are sought after thought leaders across their industries, and recipients of leadership awards throughout the region.